Services that simplify car ownership

The Service Business includes services and concepts that simplify car ownership throughout a car’s life cycle. These encompass car servicing and repairs, spare parts, wheel storage, wheel sales, rim repair, glass repair and replacement, car dismantling, in-store and online sales. 


With its Service Business offering, Bilia stays with the car and its owner throughout the car’s life cycle. It is part of our business where demand for our services remains relatively unaffected by economic fluctuations. Even in times of economic uncertainty, customers continue to take care of their cars. 

There is a good and stable stock of cars with a high demand for service. With rapid technological developments in modern cars, the need for servicing is high and requires advanced technological know-how. Repairs on a car are often more extensive these days, given the increasing proportion of electronics over the past 10 years.

The cars that have been historically dealt with by our Service Business have been up to six years old and comprised the car brands that we are authorised for in terms of sales of new cars. Thanks to our strategic focus on used cars of all brands more than six years old, for several years we have also had access to a far larger customer base for our Service Business. 

The vast majority of the cars we deal with in our Service Business run on fossil fuel. The share of electric vehicles on the roads is increasing as customers choose fossil-free models but they still represent a low percentage overall. In Sweden during 2024, about 7 per cent of all cars were electric cars, while in Norway the figure was 28 per cent. The rising number of electric cars in our Service Business requires new skills among our personnel and new equipment at our facilities. We continuously ensure that our employees have the latest training, and that our facilities are up to date and can readily deal with the latest technology. Going forward, further training and upgrading of our equipment and workshops will be required, and this is expected to lead to a consolidation of the number of players on the market. Bilia wants to be a part of this future market consolidation.